Together, we do not give Covid-19 a chance!

Dear guests,

We are all looking forward to welcoming you again with full enthusiasm and passion in our hotel and expect to open from December 13th, 2021!

In order to enable a safe and successful 2021/22 winter season, comprehensive legal regulations apply:




In Austria, the 2-G regulation applies in nearly all ares. This means that you must either be vaccinated or have recovered from Covid-19 in order to have acces to the following areas:


  •  The entire gastronomy and night gastronomy
  •  Hotel industry
  •  Events from 25 participants
  •  Health facilities
  •  Leisure and cultural facilities
  •  Close-contact services, e. g. hairdressers
  •  in cable cars and cog railways



  •  Chidren up to the age of 12 years
  •  People who cannot be vaccinated for medical/health reasons (access with certificat and PCR test)


The following documents are accepted as proof:


RECOVERED: valid for 6 months with:

  •  Certificate
  •  Medical confirmation that the infection has been overcome
  •  Separation notice


Note: An antibody detection is NOT considered a 2-G proof!



  •  valid for 12 months after the second vacciton (from 6th December, 2021: valid for 9 months!
  •  First vaccination: transition period until December 6th, 2021: 1 vaccination AND a PCR test count as 2-G detection



The 2-G obligation applies in the entire Serfaus-Fiss-Ladis ski area!

  •  Vaccination certificate, proof of recovery
  •  Exceptions:
    – Children up to the age of 12
    – School-age children up to the age of 15 (access with the school Ninja pass)
    – People who cannot be vaccinated for medical/health reasons (access with certificate and valid PCR test)



Just in case – Alpenjuwel Garni CANCELLATION CONDITIONS for winter 2021/22:


We want you to be able to look forward to your winter holidays without worries!
We have therefore adjusted our cancellation conditions for the winter season 2021/2022:


FREE CANCELLATION/REBOOKING: is possible up to 14 days before the day of arrival without giving a reason!

FREE CANCELLATION/REBOOKING: is possible up to 14 days before the day of arrival under the following conditions:

  •  When classifying the country of origin as a risk area and associated quarantine regulations on arrival
  •  In the event of an upright travel warning for Austria / Tyrol / Serfaus-Fiss-Ladis region and the associated quarantine
  •  Official closure of the mountain railways and infrastructure companies
  •  Official closure of the accommodation establishments



  • All of our wellness offers are available to you.
  • Massages and cosmetic treatments take place without restrictions.
  • Please disinfect the equipment in the fitness room after use.
  • Due to the distance rules, there are no restrictions in the area of ??person capacities in the sauna, but we appeal to your personal responsibility!
  • Opening times will be adjusted if necessary



Our cleaning and disinfection plan was coordinated on the basis of the current hygiene guidelines of the Austrian Hotel Association.

  • Plexiglass panes are attached wherenecessary.
  • Please disinfect your hands regularly!
  • Disinfection racks are distributed in sensible places throughout the house.
  • The cleaning intervals have been increased.
  • All cleaning agents contain disinfectants.
  • All of our employees are required to provide 3G proof.
  • Behind the scenes and for our suppliers, the same rules of conduct and hygiene apply.


We are looking forward to seeing you!

One thing is certain – the entire team is really looking forward to being able to follow our passion as hosts again.

Your Alpenjuwel team