4.00 pm. Should you arrive later than 6.00 pm, please let us know in advance.
10.00 am. We kindly ask you to vacate your room or apartment by 10.00 am at the latest on the day of departure.
Our breakfast buffet is open for you from 7.30 to 10.00 am. Should you wish to have breakfast at an earlier time, please let us know!
For a small surcharge, we offer you the option of preparing a lunch package from the breakfast buffet. So you can start your day right!
Please let us know before your arrival if you have any special dietary requirements.
Unlimited internet is free of charge for the duration of your stay.
One free parking space per room is available at the hotel.
Table tennis bats are available at reception for a deposit of € 15.
Golf equipment rental
You can hire golf equipment from our hotel for a deposit of € 250.
Our wellness area is open daily from 4.00 pm to 8.00 pm. We are also happy to open the wellness area earlier on request!
Our beauty department at the Hotel Garni Alpenjuwel**** is open from Monday – Sunday from 8am – 8pm. Massages can be booked daily. Further information is available at reception.
Towels & bathrobes
Towels and bathrobes for use in our wellness area are included in the room price.
Our 70 m² fitness room is at your free disposal from 8am to 8pm. (PowerPlate for a fee). Further information is available at reception.
In our spacious ski room in the basement, each room or apartment has a lockable box for your ski boots and skis. We ask you not to enter the stairwell or the rooms and apartments with ski boots.
You will receive your ski pass for the Serfaus-Fiss-Ladis ski area directly at our hotel.
- No cancellation fee up to 3 months before arrival
- 3 months before arrival: 40 % cancellation fee
- 1 month before arrival: 70 % cancellation fee
- One week before arrival: 90 % cancellation fee
The Austrian Hotel Contract Conditions applies.
The visitor’s tax is charged separately per person and day. Children up to the age of 15 are exempt.
Summer: € 2.60 per person per day
Winter: € 2.60 per person and day
From November 1st, 2024: € 3.70 per person and day
We kindly ask you to settle your invoicel the day before your departure. THANK YOU!
Accepted payment methods
Maestro / EC-Card /cash
Credit cards: Visa, MasterCard
Dogs are allowed in our house on request. We charge € 25,- per day and pet – excluding food.
General Terms and Conditions
The general terms and conditions for the hotel industry applies!